Stopping scheduled balance due payments with the IRS

Find out more on cancelling scheduled tax payments when filing a return and when payments are scheduled through direct pay, EFTPS, or credit and debit cards here.

March 25, 2020

Taxpayers who need to stop scheduled balance due payments with the IRS should follow these procedures. Which procedure they use depends on if they’re cancelling the payment when filing a return and what method they used to make the payment.

Cancelling a Scheduled Payment when Filing Tax Return

If the client chose to make direct debit payment using IRS’s electronic funds withdrawal option when filing their tax return, then the client will need to call the IRS to cancel the payment or the funds will be removed from their account on the date selected.

If a payment date is scheduled for a weekend or bank holiday, the payment will be withdrawn on the next business day. Clients can check with their financial institutions to determine how these funds will be treated (i.e. as a pending transaction).

Once a taxpayer’s return is accepted, the information pertaining to their payment, such as account information, payment date, or amount, cannot be changed.

If any changes to the payment details are needed, the only option is to cancel the payment and choose another payment method using the procedure below.

The taxpayer will need to call the IRS e-file Payment Service, which is available 24/7, at 1-888-353-4537 to inquire about or cancel the payment. The IRS advises the taxpayer to wait 7 to 10 days after their return was accepted before calling.

However, cancellation requests must be received no later than 11:59 p.m. ET two business days prior to the scheduled payment date.

More information can be found at this link, Pay Taxes by Electronic Funds Withdrawal

For more information on other electronic payment options visit the Payments Home Page.

Cancelling a Payment Scheduled Through Direct Pay

If you scheduled a payment through IRS Direct Pay, you can use your confirmation number from the payment to access the Look Up a Payment feature. You can modify or cancel a scheduled payment until two business days before the payment date. The email notification you received when you scheduled the payment will contain the confirmation number.

Cancelling a Payment Scheduled through EFTPS

If you scheduled a payment through Electronic Federal Tax Payment System (EFTPS), click on Payments from the EFTPS home page, login, then click Cancel a Tax Payment from the left menu and follow the instructions. You must do so at least two business days before the scheduled payment date.

Cancelling a Payment Scheduled through a Credit Card or Debit Card

If you scheduled a payment by credit card or debit card, contact the card processor to cancel the card payment.

For more information, see the following IRS resources:

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